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The hosting arm of Coffee Cup Solutions

UK hosting with an engineer on the end of the phone

Websites, servers, phone systems and the applications your business actually runs on — hosted in the UK, looked after by the same Berkshire team that has been fixing IT for businesses since 2010. No overseas call centre. No ticket purgatory.

15s
Average call answer time
97%
First-call fix rate
24/7
Monitoring and alerting
3575+
Trees planted by Coffee Cup

New

You built it with AI in a weekend.
We make it safe to put in front of customers.

AI coding tools are genuinely brilliant at getting something working. They are much less good at remembering that the admin route needs an auth check, that the API keys should not be in the repository, and that DEBUG=true is not a production setting.

We review what the model wrote, fix what it got wrong, and host the result on infrastructure that assumes something will eventually go wrong anyway.

Things we find, most weeks

  • Secrets committed to the repository API keys, database passwords and tokens sitting in version control.
  • Unauthenticated admin endpoints A dashboard route that never checks who is asking.
  • No rate limiting anywhere Login and reset endpoints open to unlimited attempts.
  • Direct object references Change the ID in the URL, read someone else’s record.
  • Dependencies with known CVEs Packages pinned to whatever version the model happened to know about.

Why Coffee Cup

The difference is who picks up

Plenty of companies will sell you a server. Far fewer will still be interested in you at 6pm on a Friday when it stops responding.

You can ring us

A Berkshire phone number, answered by engineers in about 15 seconds. Escalation means walking to the next desk, not opening a case with a vendor.

Everything stays in the UK

UK data centres, UK-registered company, UK staff. Straightforward answers when a client asks you where their data lives.

Migration is included

Audit, rebuild, run in parallel, cut over out of hours — as part of onboarding rather than as a line item.

Monitoring that wakes someone up

Uptime, certificates, disk, backups and application health, checked around the clock, with alerts going to a human rota rather than an inbox.

Pricing you can read

A monthly figure that covers the management, not a low headline rate with support billed by the hour on top.

Carbon-offset by default

Coffee Cup offsets 29 tonnes of CO₂ a year and has planted over 3,500 trees. Your hosting is part of that.

Moving to us

Four steps, and almost none of them are yours

Migrations get put off because they sound painful. Ours are done out of hours, in parallel, with a rollback plan we have actually tested.

  1. 1

    Audit

    We look at what you are running now — the stack, the traffic, the cron jobs everyone forgot about, the certificate that expires in March.

  2. 2

    Build

    We stand up the equivalent on our platform and get your application running on it, without touching your live site.

  3. 3

    Parallel run

    Both environments run side by side. We test, you test, and we fix anything the audit missed while your customers are still on the old one.

  4. 4

    Cut over

    DNS moves out of hours with TTLs dropped in advance. If anything looks wrong, we point it back in minutes.

Migration is included in every plan. See what things cost.

FAQs

Questions we get asked a lot

If yours is not here, ring us — we would rather answer it properly than write another paragraph.

In UK data centres, with UK-based support. If you need the specifics for a security questionnaire or a client’s due diligence, ask us and we will tell you exactly which facilities your services sit in.

You get a phone number that an engineer answers, on average, in about 15 seconds. Tickets exist for things that need a paper trail, but nobody is forced through a chatbot before they are allowed to speak to someone.

Yes, and we do it most weeks. We audit what you have, build the equivalent on our platform, run both in parallel until we are satisfied, then cut the DNS over out of hours. Migration is included — we do not charge you to become a customer.

Patching, OS and runtime updates, backups with tested restores, monitoring, firewalling, TLS certificates, and someone watching the alerts at 3am. If it breaks and it is on our platform, it is our job to fix it — not yours to diagnose.

Coffee Cup Hosting Services is the hosting arm of Coffee Cup Solutions Ltd, the Berkshire-based managed IT provider. Same company, same engineers, same office in Wokingham — a separate name because hosting customers do not always need full IT support as well.

Let’s talk about what you need hosting

Tell us what you’re running and we’ll tell you honestly whether we’re the right fit. No sales script, no pressure.

Or email hello@coffeecupsolutions.com